Terms and Conditions

1. Acceptance of Terms

By engaging Onpolar (“Onpolar,” “we,” “us,” or “our”) for any services, you (“Client,” “you,” or “your”) agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services

Onpolar provides software product development, AI integration, and platform acceleration services for SaaS teams. The specific scope, deliverables, timeline, and fees for each engagement will be defined in a separate Statement of Work (SOW) or service agreement mutually agreed upon by both parties.

We reserve the right to modify or discontinue any aspect of our services at any time, provided that any changes to an active engagement will be communicated and agreed upon in writing.

3. Client Responsibilities

You agree to provide timely access to any resources, information, systems, and feedback reasonably necessary for us to perform the agreed-upon services. Delays caused by the Client may impact project timelines and deliverables.

4. Intellectual Property

Upon full payment, all custom work product created specifically for the Client under a Statement of Work shall be assigned to the Client. Onpolar retains ownership of any pre-existing tools, libraries, frameworks, or methodologies used during the engagement.

Onpolar may use general knowledge, techniques, and experience gained during an engagement for future projects, provided that no confidential information is disclosed.

5. Confidentiality

Both parties agree to keep confidential any proprietary or non-public information disclosed during the engagement. This obligation survives termination of the agreement and remains in effect for a period of two (2) years following termination.

6. Payment Terms

Payment terms, including fees, billing schedule, and payment methods, will be outlined in the applicable Statement of Work or service agreement. Unless otherwise specified, invoices are due within 14 days of issue. Late payments may be subject to a fee of 1.5% per month on the outstanding balance.

7. Limitation of Liability

To the maximum extent permitted by law, Onpolar’s total liability for any claims arising out of or related to our services shall not exceed the total fees paid by the Client in the twelve (12) months preceding the claim.

In no event shall Onpolar be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

8. Warranties

Onpolar warrants that services will be performed in a professional and workmanlike manner consistent with industry standards. Except for this express warranty, services are provided “as is” without warranties of any kind, whether express or implied.

9. Termination

Either party may terminate an engagement with 30 days’ written notice. Upon termination, the Client shall pay for all work completed up to the termination date. Onpolar will deliver all completed work product upon receipt of final payment.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising under these terms shall be resolved through good-faith negotiation or, if necessary, in the appropriate courts.

11. Changes to These Terms

We may update these Terms and Conditions from time to time. The updated version will be indicated by a revised “Last updated” date. Continued use of our services after changes constitutes acceptance of the revised terms.

12. Contact

If you have any questions about these Terms and Conditions, please contact us at info@onpolar.com.